Thank you for shopping at pendazi.com
Customer satisfaction is our ultimate goal and we go above and beyond to ensure that customers are satisfied with our products. Incase you are not satisfied and would like to return a product, please contact a vendor directly and they will provide you with a specific return plan. Here is a summary of our expected return plan.
We offer a 30-day return policy. We do offer refunds only if the item is returned within 30 days of purchase. After 30 days an Exchange and store credit can be issued. After 45 days- Exchange only. After 60 Days no refund, store credit or exchange can be offered. Please mark all returns for exchange as "Returned Goods" on the return form and send items back via REGULAR post, otherwise, there is a C.O.D. charge that will be charged to the customer.
The customer is responsible for return shipping fees and customs costs if any. Once the order is received at our end, we will send you the exchange item or refund accordingly.
***Please ask any questions you have before purchasing!